Returns and Reimbursement Policy

Return Policy for Canadian Customers

 

Thank you for shopping with us. Here is our return policy:

 

• Return Period: Items must be returned within 7 days from the date of receipt.

• Eligibility:

  • Products must be in their original packaging, unused, and in the same condition as when you received them.

  • Original tags and accessories must be included.

• Return Process:

  • Contact our customer service to initiate a return. Provide your order number and reason for return.

  • Once approved, you will receive instructions on how to return the product.

• Shipping Costs:

  • Customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., incorrect item).

• Refunds:

  • Refunds will be processed back to the original method of payment once we receive and inspect the returned item(s).

  • Please allow up to 14 business days for the refund to appear in your account, depending on your bank or credit card company.

• Exchanges:

  • If you wish to exchange an item, please follow the return process and place a new order for the item you want.

• Damaged or Defective Items:

  • If your item arrives damaged or defective, please notify us immediately. We will arrange for a replacement or a refund at no additional cost to you.

 

Contact Information: For any questions regarding our return policy or to initiate a return, please contact our customer service team at info@fastfantabulous.com

 

Note: This policy applies only to customers within Canada.

 

By following this return policy, we aim to ensure your shopping experience is as pleasant and worry-free as possible. Thank you for choosing us!